數碼轉型的步伐

數碼轉型是企業面對的一個重要議題，特別是在疫情後加速了企業對數碼轉型的關注。根據統計，超過九成的香港公司將數碼轉型列為首要任務。數碼轉型是指企業運用數位技術和資訊科技改變業務模式、運作流程、產品和服務。它可以帶來多種好處，包括簡化工作流程、降低成本和創造新的商業模式。

數碼轉型可以包括幾個方面的轉型。首先是使用最新的通訊技術，如Microsoft Teams和Zoom等即時通訊工具，可以大大提高內部和外部溝通的效率。其次是電子支付，電子支付平台在香港越來越廣泛使用，從傳統的八達通和信用卡到新興的Apple Pay、Alipay和WeChat Pay等。對於零售商來說，這是一個不可或缺的轉型。另外還有網店，網絡購物已成為不可逆轉的趨勢，未來幾年內實體店將轉型為網店。對於剛剛創業的小型零售商來說，網店可以帶來比實體店更高的收益，並且依靠數碼科技支持整個業務流程。最後是大數據、雲端和人工智能，這些技術解決方案可以有效提升公司的業務表現。

儘管企業都認識到數碼轉型的重要性，但實際上真正實施的企業數量卻少於預期。根據統計，雖然有九成的受訪公司將數碼轉型視為首要任務，但最終真正制訂內部計劃實踐的卻不到三成。另一項統計顯示，香港領先數碼轉型的企業只有7%，落後於亞太地區的11%。分析表明，大多數未成功實施數碼轉型的企業面臨幾個問題。首先，企業受限於傳統框架，特別是已經取得成功的企業，擔心轉型後無法取得同樣的成就。其次是人才短缺，數碼轉型需要大量的人才支持。第三，企業缺乏堅持力，實施轉型需要時間，有些企業可能無法堅持下去，選擇繼續使用傳統方式經營。

數碼轉型理論上可以增加企業的競爭力，但每個企業的情況不同，必須在計劃或決策轉型之前評估當下公司的狀況是否適合進行轉型。

尹展軒
Senior IT Consultant

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Whether you are travelling overseas, staying at a hotel, or working remotely while enjoying your vacation, there is one thing many of us rely on every day — 𝗵𝗼𝘁𝗲𝗹 𝗪𝗶-𝗙𝗶.After checking in, it is common to connect your laptop or phone to the hotel network without thinking twice. But have you ever wondered:“𝗖𝗮𝗻 𝗜 𝗿𝗲𝗮𝗹𝗹𝘆 𝘁𝗿𝘂𝘀𝘁 𝘁𝗵𝗶𝘀 𝗪𝗶-𝗙𝗶 𝗻𝗲𝘁𝘄𝗼𝗿𝗸?”Public Wi-Fi networks are convenient, but they can also become a target for attackers. A compromised hotel Wi-Fi gateway could potentially allow attackers to manipulate network traffic, redirect users to fake login pages, and steal sensitive information such as Microsoft 365 credentials.Some common risks include:🔹 Fake Wi-Fi login portals🔹 DNS redirection to malicious websites🔹 Credential harvesting through fake Microsoft 365 login pages🔹 Session hijacking attemptsA few simple steps can greatly reduce the risk:✅ Avoid accessing sensitive accounts on unknown networks✅ Use a trusted VPN when connecting through public Wi-Fi✅ Enable Multi-Factor Authentication (MFA)✅ Verify the website address before entering credentials✅ Avoid installing unexpected certificates or applications requested by public networks

𝗘𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲 𝗔𝗜 𝗗𝗼𝗲𝘀𝗻'𝘁 𝗦𝘁𝗮𝗿𝘁 𝘄𝗶𝘁𝗵 𝗔𝗜. 𝗜𝘁 𝗦𝘁𝗮𝗿𝘁𝘀 𝘄𝗶𝘁𝗵 𝗔𝗿𝗰𝗵𝗶𝘁𝗲𝗰𝘁𝘂𝗿𝗲.

Every organisation is asking the same question today:"𝘏𝘰𝘸 𝘤𝘢𝘯 𝘸𝘦 𝘪𝘯𝘵𝘳𝘰𝘥𝘶𝘤𝘦 𝘈𝘐 𝘪𝘯𝘵𝘰 𝘰𝘶𝘳 𝘣𝘶𝘴𝘪𝘯𝘦𝘴𝘴?"But experienced solution architects often start somewhere else.They ask:"𝘐𝘴 𝘵𝘩𝘦 𝘣𝘶𝘴𝘪𝘯𝘦𝘴𝘴 𝘴𝘺𝘴𝘵𝘦𝘮 𝘥𝘦𝘴𝘪𝘨𝘯𝘦𝘥 𝘵𝘰 𝘴𝘶𝘱𝘱𝘰𝘳𝘵 𝘈𝘐 𝘧𝘳𝘰𝘮 𝘵𝘩𝘦 𝘣𝘦𝘨𝘪𝘯𝘯𝘪𝘯𝘨?"That's an important distinction.Modern enterprise platforms such as 𝗢𝘂𝘁𝗦𝘆𝘀𝘁𝗲𝗺𝘀 now make it possible to build applications, workflows, integrations and AI capabilities within a single development ecosystem.Adding AI is becoming easier than ever.Designing an application that allows AI to deliver reliable business value is the real challenge.Because AI does not work in isolation.It relies on the business systems behind it.Before AI can analyse information, automate decisions or assist users, it depends on a strong enterprise foundation:🔸 𝗖𝗹𝗲𝗮𝗿𝗹𝘆 𝗱𝗲𝗳𝗶𝗻𝗲𝗱 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗽𝗿𝗼𝗰𝗲𝘀𝘀𝗲𝘀🔸 𝗥𝗲𝗹𝗶𝗮𝗯𝗹𝗲 𝗮𝗻𝗱 𝗴𝗼𝘃𝗲𝗿𝗻𝗲𝗱 𝗱𝗮𝘁𝗮🔸 𝗪𝗲𝗹𝗹-𝗱𝗲𝘀𝗶𝗴𝗻𝗲𝗱 𝘀𝘆𝘀𝘁𝗲𝗺 𝗶𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻𝘀🔸 𝗖𝗼𝗻𝘀𝗶𝘀𝘁𝗲𝗻𝘁 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗿𝘂𝗹𝗲𝘀🔸 𝗔𝗽𝗽𝗿𝗼𝗽𝗿𝗶𝗮𝘁𝗲 𝘀𝗲𝗰𝘂𝗿𝗶𝘁𝘆 𝗮𝗻𝗱 𝗮𝗰𝗰𝗲𝘀𝘀 𝗰𝗼𝗻𝘁𝗿𝗼𝗹𝘀These are not "AI features."They are architectural decisions.When these foundations are built into the application from Day One, AI becomes a natural extension of the business rather than an isolated feature.This is why successful enterprise AI projects don't begin with selecting an AI model.They begin with designing an application architecture that allows AI, data, workflows and enterprise systems to work together seamlessly.That's where enterprise low-code platforms like 𝗢𝘂𝘁𝗦𝘆𝘀𝘁𝗲𝗺𝘀 create long-term value.Not by simply making development faster.But by providing a platform where business applications can continuously evolve as new technologies—including AI—become part of the organisation's digital journey.Before asking:"𝘏𝘰𝘸 𝘥𝘰 𝘸𝘦 𝘢𝘥𝘥 𝘈𝘐 𝘵𝘰 𝘵𝘩𝘪𝘴 𝘢𝘱𝘱𝘭𝘪𝘤𝘢𝘵𝘪𝘰𝘯?"Perhaps the better question is:"𝘈𝘳𝘦 𝘸𝘦 𝘥𝘦𝘴𝘪𝘨𝘯𝘪𝘯𝘨 𝘢𝘯 𝘢𝘱𝘱𝘭𝘪𝘤𝘢𝘵𝘪𝘰𝘯 𝘵𝘩𝘢𝘵 𝘪𝘴 𝘳𝘦𝘢𝘥𝘺 𝘵𝘰 𝘦𝘷𝘰𝘭𝘷𝘦 𝘸𝘪𝘵𝘩 𝘈𝘐 𝘧𝘳𝘰𝘮 𝘋𝘢𝘺 𝘖𝘯𝘦?"Because successful enterprise AI isn't defined by the intelligence of the model.𝗜𝘁'𝘀 𝗲𝗻𝗮𝗯𝗹𝗲𝗱 𝗯𝘆 𝘁𝗵𝗲 𝗶𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝗰𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗮𝗿𝗰𝗵𝗶𝘁𝗲𝗰𝘁𝘂𝗿𝗲 𝗯𝗲𝗵𝗶𝗻𝗱 𝗶𝘁.

𝗦𝗲𝗰𝘂𝗿𝗶𝗻𝗴 𝘁𝗵𝗲 𝗖𝗹𝗼𝘂𝗱 𝘄𝗶𝘁𝗵 𝗜𝗦𝗢/𝗜𝗘𝗖 𝟮𝟳𝟬𝟬𝟭:𝟮𝟬𝟮𝟮

Cloud services have become the backbone of modern business, enabling organisations to operate with greater speed, flexibility, and scalability. However, moving to the cloud does 𝗻𝗼𝘁 transfer all security responsibilities to the cloud provider.Many cloud platforms operate under a 𝘀𝗵𝗮𝗿𝗲𝗱 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝘆 𝗺𝗼𝗱𝗲𝗹, where organisations remain accountable for protecting their data, identities, and cloud configurations. That's why effective cloud security requires more than selecting a trusted provider—it demands clear governance, ongoing monitoring, and practical security controls.Here are three key areas organisations should focus on when securing their cloud environments:☁️ 𝟭. 𝗨𝗻𝗱𝗲𝗿𝘀𝘁𝗮𝗻𝗱 𝗬𝗼𝘂𝗿 𝗦𝗵𝗮𝗿𝗲𝗱 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝘆A strong cloud security strategy begins with clearly defining responsibilities between your organisation and the cloud service provider.・Clearly define security roles and responsibilities between both parties.・Review the provider's security certifications, whitepapers, and control documentation.・Establish Service Level Agreements (SLAs) covering availability, incident response, and security expectations.・Regularly evaluate the provider's security performance—not just during onboarding.🔐 𝟮. 𝗣𝗿𝗼𝘁𝗲𝗰𝘁 𝗜𝗱𝗲𝗻𝘁𝗶𝘁𝗶𝗲𝘀 𝗮𝗻𝗱 𝗗𝗮𝘁𝗮Protecting access and sensitive information remains one of the most critical aspects of cloud security.・Enforce strong authentication, including Multi-Factor Authentication (MFA).・Review user access regularly and remove unnecessary permissions.・Classify sensitive data before migrating it to cloud environments.・Encrypt data both in transit and at rest wherever possible.📊 𝟯. 𝗠𝗼𝗻𝗶𝘁𝗼𝗿 𝗮𝗻𝗱 𝗕𝘂𝗶𝗹𝗱 𝗥𝗲𝘀𝗶𝗹𝗶𝗲𝗻𝗰𝗲Cloud security is an ongoing process that requires continuous visibility and preparedness.・Monitor cloud environments for unusual activities and configuration issues.・Ensure cloud-specific incident response procedures are clearly defined and tested.・Verify that backup processes are functioning correctly and can support recovery.・ Regularly test whether critical services can be restored within acceptable recovery timeframes.Cloud security is not a one-time project—it's an ongoing discipline built on 𝗰𝗹𝗲𝗮𝗿 𝗼𝘄𝗻𝗲𝗿𝘀𝗵𝗶𝗽, 𝗿𝗲𝗴𝘂𝗹𝗮𝗿 𝗿𝗲𝘃𝗶𝗲𝘄, 𝗮𝗻𝗱 𝗰𝗼𝗻𝘁𝗶𝗻𝘂𝗼𝘂𝘀 𝗶𝗺𝗽𝗿𝗼𝘃𝗲𝗺𝗲𝗻𝘁.𝗥𝗲𝗺𝗲𝗺𝗯𝗲𝗿: Moving to the cloud doesn't transfer your security responsibilities—it changes how they should be managed.ISO/IEC 27001:2022 provides organisations with a structured framework to manage cloud-related risks while supporting business growth and digital transformation.